Services

At DTS, you get a full menu of technology services to meet your unique business needs.

Preventive computer care can save you and your business a lot of headaches and costs.

Technological issues are frustrating, as well as time consuming. Rather than spending your valuable time troubleshooting the issue yourself, delegate the issue to us. Diagnostics Technical Support, L.L.C. functions as your very own off-site IT department.

From disaster recovery to database strategies, you get a full range of support services with DTS.

We are Crisis Management Professionals. We manage times of crisis with clear and concise solutions to get your systems back in order.

We are problem solvers. Connect, Discover, Respond. We listen to the issues you're experiencing, then we diagnose the technical issue and respond with a solution.

We communicate clearly. Our clients love that we actually listen well AND that we don't believe in speaking technical mumbo-jumbo. Diagnostics Technical Support, L.L.C. explains complex computer systems and situations so that you can make informed decissions about the technology that keeps your business humming.

Who Do We Support

  • Small/Medium businesses
  • Home-based businesses
  • Government agencies

Setup and Troubleshooting

  • “Thinking IT” Framework
  • Application Development
  • Application Management and Operations
  • Application Portfolio Optimization
  • Enterprise Content Management (ECM)
  • Enterprise Resource Planning
  • Remote Infrastructure Management

Networks and Databases

  • Virtual Private Network (VPN) configuration
  • Network security assessments and solutions
  • Data management solutions
  • Wireless networks

Strategy and Development

  • Disaster Recovery
  • Microsoft server setup and administration
  • Customer Relationship Management (CRM) solutions
  • Application development

Sales

  • Software as a Service (Exchange Online, Lync, SharePoint, Etc.)
  • Hardware (workstations (Apple, Chrome and PC), servers, UTM Appliances, mobile devices)
  • Software (Microsoft Office, Adobe Creative Suites, AutoCAD, Etc.)

“Knowledgeable, thorough, personable and patient. They really took care of me and the clients that I've gladly referred to them.”

“DTS offered great technology solutions for my company using technology that I already owned.”