Testimonials
“I've turned to DTS repeatedly to help me with my computer related problems. Whether they're troubleshooting breakdowns in my system or tutoring me in some new application, I know I can count on them to resolve my problem.”
Top qualities: Great Results, Personable, High Integrity
Merikay Kimball
hired DTS in 2008, and hired DTS more than once
“I cannot recommend DTS highly enough. They are extremely knowledgeable, personable, and reliable. They also provide great value for your investment. I trust them implicitly with our computers. DTS is extremely good at patiently explaining your computer's problems, and how they're going to address the problems. They make clients feel well taken care of. David Le Roy is also an excellent networker and referral source. I immediately regarded him so highly that it became a top priority to place him on the Chamber's Ambassador Committee and on the Chamber Board.”
Top qualities: Great Results, Personable, Expert
Julie Yusim, Executive Director
hired DTS in 2007, and hired DTS more than once
“DTS is very conscientious, responsive, efficient and reliable. They have the ability to communicate so that those without their expertise understand what needs to be done.”
Top qualities: On Time, High Integrity, Creative
Joseph A. Smith, President
JAS Financial Services
hired DTS in 2008, and hired DTS more than once
“When I needed to set-up a home office, DTS came recommended to me as an excellent IT company. They completed the job in a short amount of time and explained everything to me. I have recommended DTS to others and would definitely have them back!”
Top qualities: Great Results, Good Value, High Integrity
Irene Duffy
hired DTS in 2008, and hired DTS more than once
“DTS has done tremendous work for Lifestyle Living. He was hired to correct some problems we had with our past IT company. He worked diligently to solve our problems. If ever anything came up that he hadn't done before, he reached out to his colleagues to become an expert whether it was issues with our Mac or putting Blackberry Enterprise on our server to make our agents more efficient! Working with DTS has been an absolute pleasure, and I look forward to a continued business relationship.”
Top qualities: Great Results, Personable, Expert
Reesa Gorenstein, President
Lifestyle Living Properties
hired DTS in 2008
“I hired them to fix some computer and network issues. He was on time, solved my computer issues quickly and followed through when he had to return to complete additional work. Highly recommended!”
Top qualities: Great Results, Personable, High Integrity
Scott Symons
hired DTS in 2008, and hired DTS more than once
“I highly recommend working with David and DTS. They have a fantastic ability to not only do great IT work, but also explain what they're doing in a way that the layman can understand. They take a lot of the confusion out of working with technology.”
Top qualities: Great Results, Personable, High Integrity
DTS Fisher, President
Rockstar Consulting
hired DTS in 2008
“DTS serviced our computers. They were punctual, respectful and very thorough. They stay on top of the latest developments in the industry and also provided a great value. I would strongly recommend DTS.”
Top qualities: Personable, On Time, High Integrity
Mike Rudnicki, President
KMR Partners
hired DTS 2008, and hired DTS more than once
“I have hired DTS for my own business computer support as well as on behalf of a client. In both cases, he provided excellent service, quickly uncovered the source of the problem and provided a satisfactory solution in a short time. They work efficiently and strive to provide outstanding customer service. I look forward to working with them again.”
Top qualities: Expert, On Time, High Integrity
Sue Boedeker, President
Valley Virtual Assistance
hired DTS in 2007, and hired DTS more than once
“David Le Roy is the rarest of computer jocks: He speaks ENGLISH rather than computer, so you can understand what he's saying, and he doesn't talk down to you. He helped me transition from PC to Mac (3 other consultants weren't able to do that), and he creatively solved additional problems. He's very, very good at what he does, he takes a genuine interest in your business, and he's got a great sense of humor to boot. All this from a computer guy!”
Top qualities: Great Results, Personable, Creative
John Lionberger, President
Renewal in the Wilderness
hired DTS in 2008, and hired DTS more than once
“David Le Roy and Diagnostics Technical Support are experts in business computing and technology is a given. More importantly, DTS enthusiastically figured out our tech situation, then recommended a system that fit our work style and budget. Their easygoing 'desk-side' manner made navigating the transition easier than ever.”
Top qualities: Great Results, Personable, Expert
Kim Pierceall, President
Grotto Communications
hired DTS in 2008, and hired DTS more than once
“I hired DTS to help me clean up my laptop so it would run more efficiently. They came out to me, documented their steps, and delivered exactly what I wanted and needed. They also went the extra mile by providing me with additional tools I can use for ongoing maintenance and also helped me with some networking issues I faced. Based on my experience I will be enthusiastically recommending DTS to assist colleagues, networking partners, and friends with their own IT needs.”
Top qualities: Personable, Expert, Good Value
Scott Hershinow, Marketing Department
Duxler Tire & Auto
hired DTS in 2009
“I've worked with DTS on several occasions through the Wilmette Chamber of Commerce, DTS is a dedicated board member and is highly regarded as a superior provider of technical support to many of our chamber members, come to a chamber event, he will be there to greet you.”
Mike Donnelly, Vice President
Commercial Banking, North Shore Community Bank
and President of Wilmette Chamber of Commerce
“DTS really came through for me and my friend's company. They created a spreadsheet of computer equipment that listed computer models and accessories at four different price points and spent endless hours on the phone answering time consuming questions regarding computers, printers and set-up options. I strongly recommend DTS for all computer related work.”
Ami Moore, President, Happy and Holistic Chicago
“Diagnostics Technical Support, L.L.C., is professional, courteous, and prompt. I first called DTS when another network maintenance/support company had created more problems than they had fixed. A DTS technician arrived the same day that I called them and had my network straightened out quickly. They did not waste time chatting, but instead went right to work and the result was a smoothly running network and at less cost than the original company had charged me. When I asked DTS about an on-going maintenance plan for our network, he replied that he did not feel that it was necessary; he instead taught us how to do our own on-going maintenance. What a relief to find someone who is more interested in helping you, rather than looking for ways to charge you more money. I would highly recommend David LeRoy and DTS to anyone who is tired of being taken advantage of because of their lack of computer expertise.”
Gail R. Gosnell, President/Managing Broker
The Robbins Group
“Our computer technician from DTS - prompt, friendly, enviably patient and capable!! What more could one ask for the ability to un-frazzle the frazzled, soothe the despondent, and restore progress? We really appreciate your help. Our office would have been lost without it.”
Susan Leistikow, Vice President
Unified Insurance Services
“DTS is an amazing and unconventional tech support provider. Their relaxed and non-judgmental manner puts you at ease, so you feel comfortable explaining your computer trouble, even if you don't speak 'the language'. They are able to diagnose your computer's trouble quickly and thoroughly and fix problems. They are also extremely patient when explaining their diagnosis and recommendations. I couldn't recommend David Le Roy and DTS more highly.”
Julie Yusim, Executive Director
Wilmette Chamber of Commerce
“Knowledgeable, thorough, personable and patient. Oh, did I forget always on-time! DTS really takes care of me and the clients that I've gladly referred to them.”
Barbara Hill, President
Lifescopes
“DTS offered great technology solutions for my company using technology that I already owned. Before that, I went to another IT company who tried to get me to buy a whole bunch of new equipment that I didn't need!”
Terry Albaugh, President
The Craftsmen Group
“I have had the pleasure of having DTS do technology presentations to different professional groups in my organization with tremendous results. David's understanding of his subject matter is outstanding and his ability to convey technological information in an understandable way is unmatched. Participants always come away with value and knowledge they never expected to gain. Additionally, I have recommended DTS to other businesses for their technology needs and received nothing but glowing reports on DTS's skills, knowledge and professionalism.”
Tom Rath, Membership & Marketing Director
Evanston Chamber of Commerce
Hired DTS in 2008