How Small Organizations Can Use AI Right Now

AI is no longer reserved for tech giants—it’s now powering everyday tasks for businesses of all sizes. For small businesses and nonprofits, this shift is a huge opportunity. The tools are more accessible, affordable, and user-friendly than ever before.

At Diagnostics Technical Support (DTS), we’ve seen firsthand how AI can save time, reduce costs, and boost productivity for organizations with limited resources. Here’s how to make it work for you.

---

Common Myths That Hold Small Teams Back

• “AI is too expensive.” – Many powerful AI tools are free or cost less than a business lunch.
• “It’s too complicated.” – Most modern AI tools are plug-and-play with simple interfaces and no coding required.

---

5 Practical AI Wins for Small Teams

• Writing Emails, Social Media, and Blog Posts: Use tools like ChatGPT or GrammarlyGO to write faster and more clearly.
• Automating Customer Support: Tools like Tidio AI or Zendesk AI can answer common questions, 24/7.
• Organizing Documents and Files Automatically: Microsoft 365 Copilot (paid add-on) or Google Workspace Duet AI can sort, summarize, and even draft responses.
• Predicting Donor or Client Behavior: AI features in CRMs like Zoho or HubSpot help nonprofits better engage with supporters.
• Streamlining Invoicing and Finances: Xero, QuickBooks AI, or FreshBooks can auto-categorize expenses and scan receipts.

---

Your Simple AI Starter Kit

Tool	What It Does	Cost
ChatGPT	Writes emails, blogs, summaries	Free / $20
Zapier AI	Automates routine tasks	Free / Tiered
Tidio AI	Live chat + AI support for websites	Free / Paid
GrammarlyGO	AI-enhanced writing assistant	Free / $12
Microsoft Copilot	AI for Word, Excel, Outlook (add-on)	$30/user/month (add-on to M365)

Note: Microsoft 365 Copilot requires a qualifying Microsoft 365 license (like Business Premium) plus a separate Copilot add-on license.

---

How DTS Helps You Get Started

We don’t just install software—we personalize technology. At DTS, we help small businesses and nonprofits identify where AI can make an immediate difference. Then we help set it up, train your team, and support you as it becomes part of your daily workflow.

👉 Schedule your free 30-minute AI consultation now

Have questions or want to explore how AI fits into your business? Contact us directly through our secure form.

---

Final Thoughts: Don’t Wait for Perfect

You don’t need a five-year plan to start using AI. Pick one tool. Try it for a week. Measure the time it saves or the quality it adds. Then build from there.

Start small. With DTS by your side, you’ll move faster and smarter with AI—without the learning curve.