Diagnostics Technical Support LLC

Executive technology and security leadership, without the full-time hire.

DTS serves as the fractional CTO and CISO for small businesses and nonprofits. We make the technology and security decisions, manage Microsoft 365 and Google Workspace, and keep the day-to-day running, so you can focus on your organization.

Diagnostic Technical Support LLC

WHY DTS

DTS at the center of technology leadership, security governance, and Microsoft 365 and Google Workspace

Most IT providers sell you a help desk.

A help desk answers tickets. It doesn't decide what you should buy, who should have access to what, or how you recover when something fails.

DTS does. Since 2007, we've worked with a small number of organizations as their technology and security lead: setting direction, managing risk, and making sure the systems you depend on are secure, documented, and recoverable. Day-to-day support is included. The value is in the decisions.

SERVICES & SOLUTIONS

FRACTIONAL CTO & CISO

Strategic planning, security oversight, and technology decisions from someone who knows your organization.

MANAGED IT

Proactive monitoring, patching, and user support, included in every engagement.

MICROSOFT 365 & GOOGLE WORKSPACE

Architecture, security, and administration of the platform your organization runs on, whether it is Microsoft 365 or Google Workspace.

SECURITY & GOVERNANCE

Identity and access, email protection, endpoint security, and the policies behind them.

BUSINESS CONTINUITY

Backups that are tested, and a plan for when something goes wrong.

AI STRATEGY

Practical AI adoption, with the security and privacy questions answered first.

BLOGS & RESOURCES

Don’t Let Your Business Become the Next Spear Phishing Victim

By David Le Roy | November 1, 2024

Spear phishing scams targeted at businesses have proven to be very lucrative for cybercriminals. For example, since January 2015, hackers have stolen over $3 billion (USD) from more than 22,000 companies worldwide using a type of spear phishing attack known as a Business Email Compromise (BEC) scam, according to the U.S. Federal Bureau of Investigation (FBI). BEC scams specifically target companies that regularly send wire transfer payments or work with foreign suppliers.

The main reason why BEC and other types of spear phishing scams are so effective is that they are personalized.

How to Protect Your IoT Devices from Malware Designed to Destroy Them

By David Le Roy | November 1, 2024

Hackers have unleashed a new kind of malware that damages the systems of Internet of Things (IoT) devices so extensively the devices become useless. The malware has been dubbed BrickerBot because it turns these devices into little more than expensive bricks.

Security researchers are unsure why hackers are destroying IoT devices. What’s not in question, though, is the seriousness of this malware threat.

Diagnostics Technical Support LLC

Microsoft 365, set up and secured properly.

Office 365 apps
Microsoft 365

Many organizations pay for capabilities in Microsoft 365 they never use, and leave security settings at the defaults.

DTS configures, secures, and manages your tenant: identity and multifactor authentication, email protection, device management, data retention, and licensing that matches how your team actually works.

Running Google Workspace instead? We manage and secure that too.

Diagnostic Technical Support LLC

ABOUT DTS

Diagnostics Technical Support LLC

Work directly with the person making the decisions.

DTS was founded in 2007 by David Le Roy, who leads every client engagement. That's deliberate. Our clients work directly with the person making decisions about their technology and security, not a rotating help desk.

We stay small on purpose, so every client gets real attention. If you're looking for a long-term technology partner rather than a vendor, we should talk.

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CLIENT TESTIMONIALS

  • Ed ReierEd Reier

    MANAGER/CONTOUR LANDSCAPING

    "Responsive" DTS resolved some major challenges that we had with our existing computer systems and helped us upgrade to a more effective system in our offices. The techs at DTS are proven experts based upon their knowledge of the industry and the results. I would highly recommend DTS to anyone that needs a personable, knowledgeable technology company to manage their IT.

  • Laura Sanchez GreenbergLaura Sanchez Greenberg

    MANAGING PARTNER / VERDIE ASSOCIATES

    I am the Vice President of Business Development at a rapidly growing start up. We needed IT help to help keep us running smoothly, make software and hardware decisions, and help us scale our technology as quickly as we are growing. David and his team have filled these needs and more. David has provided valuable insight on everything including data backup strategy, networking, cloud computing, software, hardware, and connectivity. He supports our cell phones and peripherals as well. He is very responsive, providing time and money saving recommendations, and has a tremendous amount of integrity. David has helped us set up our office, and provides excellent support for all of our day to day and extraordinary needs as well. David is a true partner in growing our business and we are happy to work with him. He and his expert tech team are always friendly, professional, and fun to work with. It is my pleasure to recommend his work and I look forward to continuing to work with DTS in the future.

  • Stephanie GenuardiStephanie (Arcuri) Genuardi

    SENIOR MANAGING ATTORNEY / INSIDE OUT LEGAL, LLC

    David is an incredible IT specialist and was very very helpful in making sure that my firms migration was handled in a safe and professional manner. David truly understands the unique needs of his clients and is willing to do what it takes to meet those needs. It was a pleasure working with him!

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DIAGNOSTICS TECHNICAL SUPPORT LLC

+1 (888) 906-4412
info@dts-tech.com

Current clients: support@dts-tech.com